Shipping Policy

Free Worldwide Shipping

At Grabbmart, operated by Lunica Group LLC, our mission is to provide carefully selected, high-quality products while ensuring a reliable and seamless delivery experience. Through close collaboration with established manufacturing and fulfillment partners, we maintain consistent quality standards, efficient order handling, and dependable shipping worldwide.

Please review our Shipping Policy carefully to understand how your order is processed and delivered.

Shipping Method & Service Quality

At Grabbmart, we prioritize fast, secure, and reliable delivery. Enjoy FREE WORLDWIDE SHIPPING on all orders over $44.99 as we partner with trusted global logistics providers to bring your order safely from our warehouse to your doorstep, ensuring:

Careful package handling
Reliable transit times
End-to-end shipment tracking
Consistent delivery standards across regions

This approach allows us to maintain high service quality while keeping product pricing fair and competitive.

Order Processing Time

All orders are subject to a processing period prior to shipment.

Processing Time: Orders are typically processed within 1-3 business days (Monday–Friday, excluding holidays).

During processing, each order is:

Verified for accuracy
Quality-checked
Securely packaged
Transferred to our logistics partners for international transit

Estimated Delivery Timeframes

Grabbmart ships directly from international fulfillment centers. Delivery times vary depending on destination, local carrier performance, and customs procedures.

Estimated delivery times:

United States: 8-15 business days
United Kingdom: 7-12 business days
Canada: 10-20 business days
Australia: 10-18 business days
Europe: 8-15 business days
Rest of the World: 15-25 business days

These timeframes are estimates and not guaranteed. External factors such as customs inspections, weather conditions, public holidays, or high-demand seasons may affect delivery.

Order Tracking

Every order includes shipment tracking. Once your order is dispatched, you will receive a tracking number via email allowing you to monitor progress.

⚠️ Tracking Notice: International tracking may take 3-5 business days to show updates as packages move between global logistics hubs.

Customs, Duties & Import Fees

While GrabbMart covers standard logistics coordination, customs duties, import taxes, or local fees imposed by destination countries are the responsibility of the customer.

Customs policies vary by country, and clearance timelines are beyond our control.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Grabbmart is not liable for:

Delivery issues caused by incorrect or incomplete addresses
Delays or losses resulting from address errors

If a shipment is lost, delayed, or returned as a result of address errors, the order is not eligible for a refund or replacement. Returned packages due to address inaccuracies may require additional shipping fees for reshipment.

Lost, Delayed, or Missing Packages

If your order has not arrived within 30 days of the shipping date, please contact us at support@grabbmart.com.

After review, we will:

Investigate the shipment with our logistics partners
Provide a replacement or refund if delivery cannot be confirmed

Packages marked as "Delivered" by the carrier are considered fulfilled. Grabbmart is not responsible for packages lost or stolen after delivery confirmation.

Shipping Delays Beyond Our Control

Grabbmart is not responsible for delays caused by:

Customs clearance processes
Carrier operational issues
Weather conditions or natural events
National holidays or peak seasons

We appreciate your patience and understanding.

Policy Updates

Grabbmart reserves the right to update or modify this Shipping Policy at any time. The version published on our website at the time of purchase shall apply.